If you're looking to find out about your online order, you can get in touch with us by choosing one of the options below:
Using our online chat & help pages:
You will find the most common questions on our help desk pages and you can ask questions using our online chat icon at the bottom of our webpages
By Email: To cs@avenuebookstore.com
Need Help?
Find the answer to your queries on our help pages.
Frequently asked questions including reporting lost and stolen cards and checking a points balance.
Gift Cards & Vouchers
Purchasing Gifts Cards and vouchers for students, businesses and theatres, as well as frequently asked questions.
Business & School Accounts
See information about our services available for businesses, schools and other institutions.
Author & Publisher Enquiries
Providing title information from Nielsen BookData, find a Avenue-recognised distributor and submitting your book for consideration.
Careers at Avenue
What it’s like to work at Avenue, and vacancies on our bookshop floors and at our head office.
Event Tickets
Buy tickets for events and how to contact our ticket provider, Eventbrite.
Press Office
If you have a press or media enquiry, please contact our Press Office.